Frequently Asked Questions
Find answers to the most common questions about ordering, delivery, and support.
Browse our online store, add the products you want to your cart, and proceed to checkout. Follow the on-screen steps to enter your details, choose delivery or pickup, and complete payment. You'll receive a confirmation once your order is placed.
We currently deliver within Baku city. When ordering, you can confirm that your address is in the supported zone by placing your delivery pin on the map. You can also come and pick it up yourself.
Currently there is one pickup address: Müzəffər Nərimanov 4 (Çinar Soyuducular zavodu, Ulduz m/s yaxınlığında). You can collect your order during working hours after we confirm it is ready.
Orders placed within Baku city will be delivered to you the next business day (excluding Sundays). Delivery times may vary during busy periods and holidays.
You can pay online by bank card during checkout. All card payments are processed securely.
You can reach us through the Contact page or on WhatsApp. Our team is happy to help with any question about products, orders, delivery, or pickup.